FAQ > Installation
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FAQ - Installation
(Applicable for Jantzen Bacteria Free Water Purification System)

        1. Where is the Jantzen Bacteria Free Water Purification System installed at? click here>>

The system should be installed at least 3 feet away from the water meter so that the Jantzen Bacteria Free Water Purification System can purify the incoming water from the point of entry & the purified water can be distributed to every tap in your house.

        2. Any charges for the installation work? click here>>

No. It is totally free of charge!

        3. How long does it take for my order to arrive? click here>>

Normally it takes about 3 working days to process the order. Shipping date depends on customer's date and time availability.Our friendly customer service representative will arrange the shipment according to the customer preferred date and time. This is only applicable for Klang Valley customer, otherwise, please call our customer service for further details.

        4. How can I know when the installation date and time is? click here>>

Our friendly customer service representative will call you for confirmation on order.

        5. How can I change the installation date and time? click here>>

You may call us at 603- 8075 6684 or email to << enquiry@jantzen-uf.com >> to make the changes on installation date and time.

        6. How about outstation installation? click here>>

We provide outstation installation with minimum purchased of 2 units of our Jantzen Bacteria Free Water Purification System.

        7. Who should I refer to if have any enquiry? click here>>

Call us at our customer care line 603- 8075 6684 or email to << enquiry@jantzen.com.my >>, Our customer service representatives will be glad to serve you.

        8. Will the technicians show their identifications? click here>>

Yes. They will show you their company identity card before they start the installation. Our technicians wear the company uniform when they’re out for installation work.


   

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