Jantzen strives to provide quality products, reliable preventive maintenance service, and professional installation work. Jantzen inspects each part of the product individually before it is shipped to you.

Shipping of Item Purchased

We don't charge extra shipping fees. As it is our promise to our customers.

Delays

In case of a delay in delivering your order more than 1 hour from the agreed time you will be entitled to receive a free gift*

Cancellation of Orders Prior to Shipping

You can cancel your order anytime before we ship the item to you and get a full refund if you have already paid for it. No cancellation fees will be imposed.

Product Warranty

Jantzen products are guaranteed for materials and workmanship quality under normal and reasonable usage conditions for the period of three years.

Product Returns

If the item you receive is defective in materials or workmanship please contact us for a fix or a replacement within 3 working days after the installation. Defects do not include minor, aesthetic blemishes.

Preventive Maintenance Service

You’ll enjoy free schedule maintenance service for the item purchased. This is to ensure that every part of it is being taken care of by our professional service team. You’ll have no worries at all.

Return Instructions

We are so confident you will be satisfied with our Jantzen Bacteria Free Water Purifier that we back them up with a 100% money back guarantee.

If you are not satisfied with the item purchased, we will return your money within 90 days of the installation date.

If you choose to return, click here to learn how.

 

Please feel free to contact us at …

Phone: 603-8075 6684 or
Email us: enquiry@jantzen-uf.com

Our friendly customer service representatives are always ready to serve you.